Strategy - Michael Porter

Key Moments:

  1. Create a unique industry position by targeting either a) the few needs of many customers, b) the broad needs of few customers, or c) the broad needs of many customers in a narrow market. This allows a company to tailor its offerings to best serve a specific niche.

  2. Make strategic trade-offs by saying no to some opportunities. This entrenches differentiation and prevents competitors from easily copying. For example, Southwest Airlines trades off seat assignments and meals for faster boarding.

  3. Ensure strong fit between activities to make imitation difficult. Activities should reinforce one another to optimize strategy. Southwest's lack of seat assignments increases its aircraft utilization rate. In addition, operational effectiveness and productivity are prerequisites for success but not strategies in themselves. Companies can avoid destructive hypercompetition by not solely focusing on operational effectiveness. Finally, straddling occurs when a company tries to match a successful competitor while keeping its existing position. This often leads to failure as the company takes on too much. Continental's Continental Lite venture to compete with Southwest failed for this reason. In a nutshell... Great strategy comes from limiting products/services and focusing on sustainable differentiation. Companies must make trade-offs, target specific customer niches, and ensure activity alignment. Operational effectiveness is necessary but not sufficient. Straddling typically fails. With strong positioning and strategic fit, companies can establish hard-to-imitate competitive advantages.

    Summary